THE FULL PROGRAM

Monday 22nd November

The Workshops & Opening Session 

10:00 - 13:00

Workshop 3

Improvement Science Basics

Workshop 4

Technology Person-Centered Care

14:00 - 17:00

18:00 - 19:00

18:00 – 18:05
speaker-1

Salma Jaouni

Welcome Remarks

18:05- 18:10
speaker-1

Dr. Moen Habashneh

Opening Remarks

18:10- 18:15
speaker-1

Rabab Diab

Introducing Keynote

18:15- 18:45
speaker-1

Dr. Tejal Gandhi

Opening Session

18:45- 19:00
speaker-1

Rabab Diab

Discussion

Tuesday 23rd November

The Main Conference

09:30 – 11:00

23 November 2021

09:30 - 11:00

SESSION ONE

Health Care Systems Reaction to COVID 19: Lessons Moving Forward

Moderator:

In this session, speakers will describe and discuss the response and experience of healthcare institutions and healthcare systems during COVID-19, and what lessons will be taken forward to ensure continuous readiness and resilience, as well as response to future challenges. The pandemic remains ongoing and health systems’ responsibilities and functions continue to evolve in response to public health needs—including most recently for COVID-19 vaccination campaigns – therefore what success stories can we learn from, and what risks do we need to continue to monitor and address

23 November 2021

09:30 - 11:00

SESSION TWO

Person Centered Care During a Crisis: New Language for Caring?

Moderator:

In this session, speakers will describe and discuss the response and experience of healthcare institutions and healthcare systems during COVID-19, and what lessons will be taken forward to ensure continuous readiness and resilience, as well as response to future challenges. The pandemic remains ongoing and health systems’ responsibilities and functions continue to evolve in response to public health needs—including most recently for COVID-19 vaccination campaigns – therefore what success stories can we learn from, and what risks do we need to continue to monitor and address 

11:00 – 12:00

Mid-day Keynote Speech

11:00 – 12:00
Quality and Equity

H.E. Moeen Habashneh

Quality and Equity

12:00 – 13:30

23 November 2021

12:00 - 13:30

SESSION THREE

Quality Improvement Science teaches us how to behave in the new norm

Moderator: Amjad Bani Hani

In this session the speakers will discuss the key role that quality improvement plays in ensuring that the appropriate systems are in place to always support health care organizations. Specifically, during the crisis, what has the quality improvement science rendered from experiences and what lessons learned have been generated introducing innovations to improvement, response and management of future crisis. 

23 November 2021

12:00 - 13:30

SESSION FOUR

External Quality Assessment: Building Resilient Organizations

Moderator: Sahar Mohammed Al Masri

In this session, the speakers will describe the challenges that external quality assessment systems faced during the pandemic, and how the systems were redesigned to achieve the ultimate purpose of supporting healthcare organizations in maintaining and improving the quality of services and ensure the person safety in such crisis, and what will be the role of those systems including regulatory systems in building resilient organizations moving forward.

13:30 – 14:30

Lunch Session

13:30 – 14:30
Quality and Ethical Challenges for COVID-19 testing During a Pandemic

Dr. George Sahyoun

Quality and Ethical Challenges for COVID-19 testing During a Pandemic

14:30 – 16:00

23 November 2021

14:30 - 16:00

SESSION FIVE

Health Workers Before & After the Pandemic: A Priority

Moderator:

In this session the speakers will highlight the importance of always ensuring healthcare workers wellbeing; be it physical mental or social. The discussion delves into education, empowerment, and personalized responses. Experiences and lessons learned during the COVID 19 pandemic will be shared to respond on how we can improve health worker safety, preserve their mental health, and ensure resilient management of healthcare workforce while driving performance. 

23 November 2021

14:30 - 16:00

SESSION SIX

Governance and Leadership

Moderator:

In this session, the speakers will focus on sharing the importance and impact of using good governance and evidence-based management (EBM) especially during the crisis. This may include how the rules of good governance can be always applied, how the experience with COVID 19 strengthened the need for EBM, and what the pandemic reveals about governance.

18:00 – 19:00

18:00 – 19:00
speaker-1

Dr. Feras Hawari

Moving Forward

Improving the Quality of Healthcare in Jordan and the region

Moderator:

Dr. Rowaida Ma’aitah

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