•  Nael M. Soudi 10:00 – 13:00
    Nael M. Soudi

    Workshop 1: The Art & Science of Laboratory Internal Audit - MedLabs Laboratories

  •  Dr. Haitham Doweri 10:00 – 13:00
    Dr. Haitham Doweri

    Workshop 2: Quality and Crisis Management

  •  The Speaker (HCAC) 10:00 – 13:00
    The Speaker (HCAC)

    Workshop 3: Improvement Science Basics

    To be conformed

  •  The Speaker (HCAC) 10:00 – 13:00
    The Speaker (HCAC)

    Workshop 4: Technology Person Centered Care

    To be conformed

  • 09:30 – 11:00

    Health Care Systems Reaction to COVID 19: Lessons Moving Forward

    In this session, speakers will describe and discuss the response and experience of healthcare institutions and healthcare systems during COVID-19, and what lessons will be taken forward to ensure continuous readiness and resilience, as well as response to future challenges. The pandemic remains ongoing and health systems’ responsibilities and functions continue to evolve in response to public health needs—including most recently for COVID-19 vaccination campaigns – therefore what success stories can we learn from, and what risks do we need to continue to monitor and address.

  •  The Speaker (HCAC) 09:30 – 11:00
    The Speaker (HCAC)

    Person Centered Care During a Crisis: New Language for Caring?

    In this session speakers will discuss how important person-centered care has emerged to be in the Pandemic and how the challenges imposed by COVID-19 are no reason to roll back the tide on person centered care. On the contrary, it is crucial to ensure that efforts to co-design healthcare, use technology, involve families especially in a key role in the care of vulnerable people, and engage patients in decisions are still high on everyone’s agenda and being implemented. Specific attention will be given to the importance to co-create services, and the impact on the gains in higher quality, safer, more appropriate, effective, and efficient care.

  •  Dr. Amjad Bani Hani 12:00 – 13:30
    Dr. Amjad Bani Hani

    Quality Improvement Science teaches us how to behave in the new norm

    In this session the speakers will discuss the key role that quality improvement plays in ensuring that the appropriate systems are in place to always support health care organizations. Specifically, during the crisis, what has the quality improvement science rendered from experiences and what lessons learned have been generated introducing innovations to improvement, response and management of future crisis.

  •  Sahar Mohammed Al Masri 12:00 – 13:30
    Sahar Mohammed Al Masri

    External Quality Assessment: Building Resilient Organizations

    In this session, the speakers will describe the challenges that external quality assessment systems faced during the pandemic, and how the systems were redesigned to achieve the ultimate purpose of supporting healthcare organizations in maintaining and improving the quality of services and ensure the person safety in such crisis, and what will be the role of those systems including regulatory systems in building resilient organizations moving forward.

  •  Shripad Desai 09:30 – 09:45
    Shripad Desai

    Multiprong strategy to save lives during Covid-19 surge in India

  •  Dr. Philip Crowley 09:45 – 10:00
    Dr. Philip Crowley

    Scaling up and adapting Care Delivery Modalities and Locations

  •  Anas Almohtaseb 10:00 – 10:15
    Anas Almohtaseb

    The future of health policy after COVID-19 pandemic

  •  Dr. Mohannad Al-Nsour 10:15 – 10:30
    Dr. Mohannad Al-Nsour

    Data and Decision Making – How it shaped the response?

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