Session 4

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External Quality Assessment: Building Resilient Organizations

Tuesday 23rd November

4 Topics     12:00 - 13:30

In this session, the speakers will describe the challenges that external quality assessment systems faced during the pandemic, and how the systems were redesigned to achieve the ultimate purpose of supporting healthcare organizations in maintaining and improving the quality of services and ensure the person safety in such crisis, and what will be the role of those systems including regulatory systems in building resilient organizations moving forward.

12:00 - 12:15

Dr. Ashraf Ismail

Accreditation Systems and their role in supporting resilient organizations

12:15 – 12:30

Thaira Madi

External quality system growth

12:30 – 12:45

Jacqui Stewart

Adapting a voluntary accreditation system in a pandemic

12:45 – 13:00

Jan Mackereth-Hill

how accreditation is more than just compliance

13:00 - 13:15

Marius Filip

Supportive Quality Monitoring Visits in Hospitals under Covid-19 Crisisthe Romanian solution

13:15 - 13:30


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